March 10, 2020 11:43 AM
UPDATED: City of Burlington adapts for COVID-19
Last updated: March 25, 2021:
The City of Burlington has adjusted City services for COVID-19 measures in accordance with recommendations from federal, state and local agencies.
Affiliated City offices remain closed or are offering select or modified until further notice except for select and modified services. To access a limited-operations staff directory, view the link below.
Please refer to additional details below for specific city services:
• You may pay utility bills online at www.xpressbillpay.com or by phone at 800-720-6847
• Use the all-hours drop box at north end of City Hall Parking lot, 833 S Spruce Street
• Payments can be made via phone 877-793-8935 or online at www.burlingtonwatix.com
Police 360-755-0921 ext 4, email@example.com
Read the April 2, 2020 Message from Police Chief Michael Luvera linked below.
• Building is closed to the public, but clerks are available to respond to phone call and emails. Concealed Pistol Licenses are available by appointment.
• In an emergency, always call 911. Burlington Patrol remains staffed and available 24/7.
• Non-emergency dispatch, call 360-428-3211
• Building is closed to all non-emergency business activities and station tours. Phone calls will be answered Monday through Friday, 8 AM to 5 PM, and in off-hours only when duty crew is in quarters/available. All voicemails will receive response within 24 hours.
• In an emergency, always call 911
• For additional information and email contacts, visit burlingtonwa.gov/100/Fire, and follow @BurlingtonWAFire on Facebook
Community Development (Planning, Building, Fire Marshal)
• Permits being accepted/issued by email and appointment only.
• Inspections limited to an as-needed basis; email for an appointment (access the limited staff directory link above)
• Reference Burlington Municipal Code on the city website at www.burlingtonwa.gov/153/Municipal-Code
Parks & Recreation 360-755-9649
• City parks, trails and play spaces are open and accessible. Please observe social distancing along with CDC and Skagit County Public Health recommendations when using them.
• Reservations for the city's playfields are being accepted. However, reservations for covered shelters and indoor rental facilities are not being accepted at this time.
• Modified recreation programs return to Burlington beginning June 2021. Registration opens May 5, 2021 via the online catalog.
• Access a detailed list of recreation and park services adjusted for COVID-19: http://burlingtonwa.gov/CivicSend/ViewMessage/message/138519
• The Parks and Recreation office remains closed to in-person visits. Staff is available to help by phone or email.
• For event & recreation program updates, please follow @BurlingtonParksandRec on Facebook or sign up to receive email or text alerts.
• Closed to the public until further notice. However, Express Holds Pickup is up and running Monday through Friday and the book drops are open.
• Public Wi-Fi is available 24/7 and will not be password protected. Wi-Fi users can pull up in front or side of the building and remain in their car to access public library Wi-Fi.
• Additional Wi-Fi locations available outside the following city buildings: City Hall, Parks & Recreation, Public Safety, Visitor Information Center, as well as accessible along Burlington Boulevard. Please remain in your car while accessing free Burlington Wi-Fi.
• While the library is closed, online resources are available—including eBooks, eAudiobooks, links to online learning, a new resource page for children and their caregivers, and links to resources for local businesses and anyone who is newly unemployed. Anyone in the community can sign up online for a digital library card to access all these online resources.
• Sign up online for a full-service library card, including the new B-E Student card which is free for students in the B-E school district who live outside the city limits of Burlington.
• For updates and additional information and resources please check the library website burlingtonwa.gov/library, and follow @BurlingtonPublicLibraryWA on Facebook.
• Solid waste collection as usual.
For localized information regarding the Coronavirus, visit the Skagit County website or call the State DOH Coronavirus hotline: 800-525-0127, press #
The City thanks its community of citizens for their patience and grace during this unprecedented time.