Utility Billing

Sewer Services

The City of Burlington provides sewer utility services throughout the city limits of Burlington and in various surrounding areas. 

  • For changes to your service or account, please print and return the Utility Billing Change Form to City Hall. 
  • For questions about your sewer utility bill, email or call the Utility Billing Clerk at 360-755-0531 and select option 1, then 2 for Utility Billing Questions.

A bi-monthly utility bill mails out January, March, May, July, September, November for the preceding two months of service. Residential customer billing periods for November through April base the sewer portion of your bill on actual water usage (as provided to the city by the Skagit County Public Utility District - PUD). Remaining billing periods take an average of your November through April usage within each billing period to allow for water that may be used outdoors, typically during the summer months. 

Commercial customer bills are based on actual water usage year-round. Reference Burlington Municipal Code 13.08.070 for more information. 

Make A Payment

Payment Options

Please have customer account and information ready for the following payment options:

  • Online: Visit the Xpress Bill Pay website. The City of Burlington partners with Xpress Bill Pay in order to provide an online payment option for its city utility bill. Pay each month as a guest or sign up for automatic payments as well as the option for paperless billing.
  • By phone: Call Xpress Bill Pay 866-765-7449 for the IVR automated line available any day and time of the week. 
  • Drop Box: Use the drive-through drop box located at the north end of Burlington City Hall's main parking lot. Drop Box payments post no later than 3PM the following business day. Place your payment in an envelope, include your payment stub and note your account number on your check.                            
  • In person: Visit the finance counter at 833 South Spruce Street from 8AM to 5PM Monday through Friday (except major holidays).                                 Cash, personal check, money order, debit/credit cards accepted.
  • U.S. Mail: Make checks to 'City of Burlington' and mail to: 
    • Utility Payments, City of Burlington | 833 South Spruce Street | Burlington WA 98233
    • Please include the payment stub and note on your check your account number.

Questions About Your Utility Bill

Please call the Utility Bill Clerk at 360-755-0531 during City of Burlington business hours with questions or concerns regarding your utility account.

How to Use Online Bill Pay: City Utilities

Click here for Xpress Bill Pay. 

  1. Select the 'Sign Up' button or 'Create a New Account' on the top of the home page.                                                                                                                            (You might want to bookmark the Xpress Bill Pay home page for future use.)
  2. Complete the registration form and click "Next'"
  3. Open the verification email in your inbox. Click 'Verify Email.' Then select 'Continue' to log in.
  4. Select City of Burlington, WA (not the City of Burlington, CO)

Set up automatic payments

Automatic payments can be scheduled once you have an Xpress Bill Pay login account. Simply log into your account and select the 'Auto Pay' button. 

For assistance or questions regarding your Xpress Bill Pay account contact Xpress Bill Pay Technical Support at 800-766-2350.